- 考纲对比
- 学习计划
- 思维导图
- 复习资料
- 历年真题
- 词典及公式
ACCA考试采用纯英文的教材及考试模式,让学员在考试的过程中,英文水平逐步得到提升。ACCA知识点的学习是帮助学员更好掌握财会知识的关键,那么,TQM在ACCA考试中重要吗?怎么去学习?
TQM是ACCA考试的一个知识点,学员在学习的时候,要重视知识点学习的过程,帮助学员更好的去理解课程的内容。ACCA考试能够帮助学员实现自身能力的提升,在今后的岗位上走得更长远。那么,ACCA知识点的学习很关键,掌握知识点的内容,就能够更好的通过考试。
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1、Definition:
Total quality management (TQM) is the process of applying a zero defects philosophy to the management of
all resources and relationships within an organisation as a means of developing and sustaining a culture of
continuous improvement which focuses on meeting customers' expectations.
【Key point】zerio defects, resources and relationships, continuous improvement
【Right things are done right first time】
2、Key principles and characteristics:
Customer focus
Internal customers and internal suppliers:
Identify causes of defects
Quality culture
Zero defects
Quality certification programmes
Costs of poor quality
如果你在ACCA课程学习方面遇见不同的困难,不妨与融跃老师在线联系或者添加老师微信(rongyuejiaoyu),让老师为你进行课程的解答。同时还可以试学融跃教育课程,找到适合自己的内容,更好的帮助你通 关考试。